Terms And Conditions
Terms & Conditions – LUMETT Solar & Renewable Energy Solutions Company Ltd
Welcome to LUMETT Solar & Renewable Energy Solutions Company Ltd. These Terms & Conditions govern your access to and use of our website, products, and services across Nigeria. By purchasing or engaging with our solar systems, inverters, lithium batteries, PV solar panels, and renewable energy solutions, you agree to comply with the terms outlined on this page. These terms apply to all transactions including product supply, solar installation services, consultations, and after-sales support. LUMETT Solar operates in Lagos, Abuja, Port Harcourt, and Benin City, delivering reliable and high-quality solar solutions to residential, commercial, and industrial customers.
Acceptance of Terms
By accessing our website, placing an order, or engaging our services, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should refrain from using our services or purchasing our products.
Products & Services
LUMETT Solar provides a wide range of solar and renewable energy products including PV solar panels, inverters, batteries and accessories, charge controllers, combiner boxes, solar generators, solar water pumps, solar lighting systems, online UPS, solar cameras, and other related equipment.
We also offer professional services such as solar system design, installation, maintenance, consultation, and technical support. All products and services are subject to availability and may be modified without prior notice.
Pricing & Payment Terms
All prices for our solar products and services are quoted in Nigerian Naira (₦) unless otherwise stated. Prices are subject to change based on market conditions, exchange rates, and supplier adjustments.
Full or partial payment may be required before order processing, delivery, or installation. Accepted payment methods include bank transfer, POS, or other approved payment channels. Orders will only be confirmed upon receipt of payment.
Order Processing & Delivery
Orders are processed within a reasonable timeframe after payment confirmation. Delivery timelines may vary depending on product availability, customer location, and logistics conditions.
While we strive to meet delivery timelines, LUMETT Solar shall not be held liable for delays caused by third-party logistics providers, unforeseen circumstances, or force majeure events.
Installation Services
Installation services are carried out by qualified technicians in accordance with industry standards. Customers are required to provide a suitable installation environment, including structural readiness and electrical compliance.
LUMETT Solar shall not be responsible for delays or issues arising from site conditions, third-party contractors, or pre-existing electrical faults.
Warranty & Product Performance
Most solar products supplied by LUMETT Solar are covered by manufacturer warranties, which vary depending on the brand and product type. Warranty coverage typically applies to manufacturing defects under normal usage conditions.
Warranty does not cover damages resulting from misuse, improper installation, unauthorized modifications, electrical faults, natural disasters, or external environmental factors. Customers are advised to follow all product usage guidelines.
Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Refund & Returns Policy. Customers are encouraged to review that policy for detailed information on eligibility, timelines, and procedures.
Limitation of Liability
LUMETT Solar & Renewable Energy Solutions Company Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
We do not guarantee uninterrupted power supply, as solar system performance may be affected by environmental conditions such as sunlight availability, weather, and usage patterns.
Customer Responsibilities
Customers are responsible for:
Providing accurate information during purchase and consultation
Ensuring proper usage and maintenance of solar products
Allowing access to installation sites where applicable
Following technical guidelines provided by our team
Failure to comply may affect product performance and warranty coverage.
Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of LUMETT Solar & Renewable Energy Solutions Company Ltd and may not be reproduced, copied, or distributed without prior written consent.
Privacy & Data Protection
We are committed to protecting your personal information. All data collected is handled in accordance with our Privacy Policy and applicable data protection regulations in Nigeria.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from transactions or services shall be subject to the jurisdiction of Nigerian courts.
Changes to Terms & Conditions
LUMETT Solar reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any revised terms.
Contact Information
For inquiries regarding these Terms & Conditions, please contact:
LUMETT Solar & Renewable Energy Solutions Company Ltd
📞 Phone/WhatsApp: Phone: +2348061748603
✉️ Email: info@lumettsolar.ng
Conclusion
By choosing LUMETT Solar, you are partnering with a trusted solar company in Nigeria committed to delivering high-quality products and reliable energy solutions. We encourage all customers to review these Terms & Conditions carefully to ensure a smooth and transparent experience.
